I have to give all 🌟 because they took care of me, customer service is key. Old fashioned in a way, real people…I am really happy to call them my mechanics. Great job again thank you so much.
I have to give all 🌟 because they took care of me, customer service is key. Old fashioned in a way, real people…I am really happy to call them my mechanics. Great job again thank you so much.
I find Crompton brothers to be very honest and they do quality work ! To update my review October 2018 , I recently had to have my brake done on my truck and Cromton brothers took great care in the work they have done . I now live in Coquitlam but I will continue to Crompton brothers..
I’ve been going to Crompton Brothers for over a year now and I’ve always been happy with their work – friendly service, reliable work and very efficient. I wouldn’t go anywhere else.
Great customer service up front and the guys in the buck know what they are doing, plus the owner takes his time to explain what is needed on your vehicle if they find anything else I recommend it to everyone l know
This shop totally saved me when my other mechanic let me down. They showed me what was wrong and how they diagnosed it so I could see it with my own two eyes. I only know the basics about cars and would rather leave everything in the hands of experts. They have proven to me they are experts I can trust. I highly recommend this shop to anyone like me who doesn’t know much about cars or feels nervous about getting their car fixed.
Great Service and really very helpful. Fair prices and they will guide you properly. Very friendly and good service
Great mechanics. Always do right by their customers.
Great staff! Dedicated service,
Crompton brothers is my first independent shop, and I have good experience, they are eager to please their customer, although they did take a whole day to fix my car, (I would expect half a day from dealer) I feel like they are more thorough, and they actually want me to understand the root cause of the problems, on top of that, they are friendly, fair priced, good warranty and don’t force sale, I will visit again!
Absolutely first class customer service & top quality workmanship. After having had the same mechanic for the past 30 yrs till he retired. I was terrified at the thought of ever being able to find another one near as good!. But i did get extremely lucky in finding Riaz here at Crompton Bros. His team has worked on my car a number of times over the past 3 yrs. Each time they have gone above & beyond my expectations & the amount i paid for the service. They are committed to SAFETY FIRST!!. Uncompromising in there high standards of work & quality parts used. From a very GRATEFULL customer!!, Thank you Riaz & staff
We were happy with our experience! Very friendly, explained everything and showed us all the problems with our car. They prioritised the problems of what needed to be fixed first and what could wait. We got our car back cleaned and they wanted us to come back in a week for a free check up to make sure everything was working perfectly (We had our alternator fixed and a few other things)! Crompton Brothers will now be our go to automotive shop! Thanks again!
I have taken my last two cars to Crompton Brothers. The staff is amazing; friendly, knowledgeable and accommodating. Above all else, you will not find a more honest and fair shop around.
Ive been taking all my vehicles to Cromton brothers automotive for 15 years. Trustworthy, econimocal and quality workmanship is simply the best! Not to mention theyre a local & family ran business. Ive recomened them frequently over the years, and have never heard of a bad experience.
Great service! Never does anything that doesn’t need to be done! Honest! I’ve been a loyal customer since they were on Imperial!
Friendly staff. Always happy to explain everything about your vehicle. Gone in expecting to spend a lot of money fixing things and was told half of the things are not needed. Very good place.
Best auto shop I’ve ever had to deal with! i will continue going to them for as long as i have a vehicle. Thanks you for the stand up service gentleman!
I went to this place with a groupon and loved their service. Very experienced
I highly recommend Crompton Brothers. I had an emergency breakdown and they fit me in right away. Took care of everything for me and reasonably priced. I brought it back as I thought my AC wasn’t working, they checked it and couldn’t find anything wrong and didn’t charge me. Great service and great people.
I took my car to Compton brothers. From the first phone call these guys are professionals in their Service’s. Their shops looks big, clean with multiple workers out the back and a lovely receptionist in the front. I went in to get my head lamps fixed and I had mentioned a few issues with the car. I received a phone call directly from one of the mechanics (Riaz) and I received a full inspection and he found some safety concerns with the car. He sent me pictures of proof and explained in detail what it is he needed to do. And what’s even more amazing was the price was less than what he initially quoted me. These are the guys you can trust with your car. Thanks crompton brothers!
GF’s car broke down last Friday, I came down and met her at the shop. Right off the bat the guys here were amazing. The owner saw that she was upset about her car as the parts would not be available until Monday. he went to all lengths to get them in and had the car running and ready for pick up by 8am the next morning!
Super friendly and knowledgeable! Great service,my experience was 10/10 great job guys👌👍😁
Professional manners and attitude toward everybody
Started going to the Royal Oak location 3 yrs ago. Now I am a regular at the Edmonds location. I always come with last minute issues (some minor some major) and Riaz does his best to get me in and out as soon as possible. He is awesome at explaining what happened to your vehicle and what is “priority” vs “in the future”. Thanks guys.
These guys are great! They are credible, honest and do good work!
This is the best mechanics shop around honest, reliable service.
Replaced the entire clutch on my Honda and had me back on the road within 24 hours. Friendly service, quality parts, fair prices. 5 Stars!
The staff their are not only friendly but knowledgable. They treat their customers well and they care about your vehicle and explain what is going on in detail. I went to pick my car up and there ended up being another problem with it, so I had to spend 4 hours of sitting there, which went by quickly because of Tammy who kept me company the whole time. She has a good sense of humor and made the time go by alot faster and for me its important to have staff that is friendly with good interpersonal skills. Ty to everyone there and I would trust them with my car again.
Always great service everytime I take a vehicle in.
Riaz was extremely helpful when I brought my vehicle to him upon recommendation. He made me feel very comfortable leaving my newly purchased motorhome with him and his crew and made it clear that my best interest was in mind as far as quality, price, and safety. His inspection was very thorough and he explained everything they did to the vehicle and my options for future work that may need to be done. These guys are trustworthy and do a great job.
Quick and thorough. Unlike other mechanics they don’t try to sell services you don’t
Modest prices come with a long wait. I will go back again.
Great service. More expensive but they are honest and take care of you.
I won’t take my car anywhere else totally honest repair shop.
I work for the BC Provincial School for the Deaf in the work experience program and we have been very fortunate to partner with Crompton Brothers Automotive. They have hosted a number of work experiences for our students, Riaz and his team have been extremely supportive. They have educated and mentored our students, teaching them a wide variety of mechanical skills and techniques. The positive and welcoming working environment has allowed our students to have real life experience working in a mechanics shop, which is so vital for them in their progression to become involved in the trade. In my opinion, Crompton Brothers is a great example of a business who invests in community. I really appreciate not only their support of our students but of their work with rescuing animals. They also do great mechanical work, they did the brakes on my car and I am a very happy customer. – Stephanie Nichols
The best quality and costumer service I have ever experienced!!There are not a enough nice words to explain how grateful I am for the Crompton Brothers! My car had a cracked engine block and Honda refused to cover the cost. (Because I was 4 months out of warranty). Honda wanted to charge me a ridiculous price. I honestly felt so lost and didn’t know what to do. I thought I was going to have to scrap my car. I am so thankful I found Riaz and Crompton Brothers. They got back to me so fast and were so accommodating. They were able to find a solution for my car that meant not scraping my car. Not only is Riaz so understanding and patient but he goes over and above to find the best solution for your car. They were thorough and got me back into my car way quicker than I expected. Tammy and Riaz welcome you into the shop and make you feel so comfortable. You can ask anyone that goes to Crompton Brothers and they will tell you the same thing, that it is the best shop. It’s an honest shop that does their research and wont sell you things you don’t need. Riaz was able to answer any and all questions I had (no matter how silly they probably seemed). They treat you with so much respect and it’s refreshing. I can’t imagine trusting anyone else with my vehicle!
Riaz, Tammy, and all the team at Crompton have always been knowledgeable, helpful, courteous, hard working and fair. We have taken our vehicles there for several years now and have even had a few repairs on my parents cars when they were visiting from Ontario and needed assistance. Great to have them there when you are stuck, have big jobs or just need a quick oil change by qualified pro’s.
Riaz and his team always find time to help us when our vehicles are giving us a hard time. They do a great job, provide awesome customer service, and I feel very fortunate knowing I have a trustworthy place like Crompton Brothers Automotive to take our vehicles!!
I have been a customer with Crompton Brothers for over 10 years. I am always given honest advice and excellent, prompt service. The owners ( Amir and Riaz) go out of their way to help me understand what repairs are needed and why. The employees at Crompton Brothers are friendly, helpful and knowledgeable. Their pricing is fair and reasonable and they use quality replacement parts as well as providing warranties . I would highly recommend this garage for any car repairs or maintenance.
I stumbled upon Crompton Brothers by accident for an oil change one day a couple of years ago after receiving a referral for another shop nearby. I am so glad my direction challenged self found Riaz and his team instead! I do know cars, but find that some shops try take advantage of women. Crompton does not mess around when it comes to fixing only what you need done. If there is something wrong that is unexpected, they’ll take the time to call you in to physically show you the problem before performing any work. Riaz consistently goes above and beyond, and is always throwing in extras when need be. I had a problem that I wasn’t sure would be covered under warranty with Subaru or not. They checked it out, and referred me back to Subaru for warranty repairs. It’s so refreshing being able to trust someone with you vehicle and have full confidence that they’re not going to rip you off. I would recommend this place to friends, family, and strangers
Purchased a groupon for an oil change. Got more than that…put in my lighter fuze no charge and also made me aware of a little family of mice under my hood. Tammy at the front desk was not only personable, knowledgeable but very efficient. Got way more than money’s worth. Definitely take my car back there…. Thanks! Sincerely Wanda Morrow.
Great Staff. Great Service. Felt like I was being taken care of. Was given great price range options and explained everything. Will definitely be back. Thanks guys
I’m the kind of girl who really stresses about taking the car in for maintenance – I’ve always gotten the feeling I’m being ripped off. Not here! I went in with a Groupon for an inspection and oil change, and they picked up right away on a problem I suspected I had. I brought the car in to have that fixed and do a second recommended job, and they called me to let me know the second job could actually wait until my next visit. And on my next visit, it still wasn’t required! It’s been a huge relief to find a shop that isn’t going to charge me for unnecessary work. They’re also genuinely friendly (the owner and everyone else I’ve dealt with on my 3 visits) and customer service really seems to mean something to them. I’m happy to have found a shop I trust and I will keep going back!
WOW! Excellent service, very friendly and honest staff. I am very impressed with Crompton Brothers. Have already recommended them to my family and friends.
I have been going to Crompton Brothers for a few years now and would not consider anyone else unless forced! Riaz and all of the staff are totally professional and run an honest business. I have a 26-year-old vehicle and they have it up and running like it was new again! If I could give them 6 stars I would.
I have always had great experience taking my vehicles here I would NOT go to any other shop now that I have found a honest mechanic shop in Vancouver, Crompton will take the time to show you what is wrong with your ride and what needs to be done to be safe the price I feel has always been fair and affordable. #bestmechanic
Great service! They give you a walkthrough of your vehicle and educate you on upcoming maintenances. Good deal on groupon! Great Staff!
Excellent service, quality work, and good prices. I wouldn’t bring my vehicle anywhere else.
Awesome shop. Honest work.
The staff here is always very helpful and considerate. Unlike some automotive repair shops, the staff do not treat me in a condescending manner because I am female. We have been customers for 20 years and trust them fully with any repair work our cars need.
It was October 16,2014. Approximately 5 PM. Entering the driveway of my son’s new home and there it was…the loud scrape we had heard before from the underbelly of my Honda civic.The difference this time was the insistent drip drip of something… I had driven in from Clinton, and was to attend school in Seattle the next day. We did not know anyone in the area, Honda was closed. My son had a good feeling as we came up to and he chose Crompton Brothers on Royal Oak. Riaz was busy…yet he listened to my words, heard the distress and had my son bring the car into the drive immediately. A few quick and thorough checks and the diagnosis … condensation! Woohooo! All was in fact well. We will definitely be bringing our business here! There was no charge, instead a smile and a handshake with this reassuring welcome to the neighborhood. Thank you Riaz from the bottom of my heart. Donna
I found a groupon for an oil change at Crompton Brothers, and it was in my area so I thought why not check it out. Im glad I did. They were very quick and very helpful. I don’t know too much about my car, but I felt like I could trust it in their hands. They did a great job and even threw in a couple little extras which I totally appreciated. I will definitely be going back 🙂
I was in desperate need! I stopped in to Crompton Brothers for my first visit. The gentleman at the counter, Barry MacDonald gave me wonderful service. My car was repaired in good time and did a great job!!! The service I received turned a stressful situation into an efficiently solved problem and I was back to work in great time. I work on the road and travel many miles per day so good, reliable maintenance for my car is important. CROMPTON ON EDMONDS IS WHERE TO GO! I WILL CERTAINLY RETURN!!
It can be difficult to find a good mechanic that you can trust. Crompton Brothers was recommended to me by my father-in-law who had dealt with them for years. I’m very grateful for that recommendation. Riaz and his staff have always been straight shooters, and have often gone above and beyond my expectations. As long as I’m on the Lower Mainland, Cromptons is the only place I’ll consider bringing my truck. Leon
I’ve been bringing my vehicles to this shop for many years and have always been very pleased with the service I’ve received. Amir and Brent have always been straight forward with their recommendations. They’ll tell you what needs to be serviced now and what you should keep your eyes on. They are full service, from vehicle inspections and oil changes to full brake jobs and engine work. Would recommend anyone who wants honest good service to consider Compton Brothers. You won’t regret trying them out. Ken M
I’ve been dealing with the team at Cromptons over the course of this year and have been very pleased with their honesty and quality of service. Last year when getting an oil change at another place, I was told of a few services that should be done, which I chose not to do at the time. The mechanics at Crompton did a full inspection of my car during my oil change and reported that none of those services I was told to do by the competitor were necessary. Sometimes you don’t know who you can trust in the auto repair industry. I’m happy to have someone I can trust now and recommend to friends.
When my car needs servicing this is the place for me. I find the service great, the pricing reasonable, and I know only quality parts are used. I find I’m told what should be looked after now and things that will need looked after in the future. I feel comfortable with this place. I WILL NOT BE GOING ANY PLACE ELSE.
I had to find a new place to take my care for repairs which can be a very daunting experience. The staff at Crompton Brothers instead made it a comfortable and informed experience which was greatly appreciated. They went out of their way to take me to work and pick me up (although it was outside their area) and everything was explained to me prior to work being done. They also spent a very long time cleaning the interior, including boxing up things to make them more contained. (and did not charge me extra$) When picking up my car they also showed me the parts that had been replaced and explained again why they had done so. They also diagnosed an oil leak that has been plaguing me for years even though I had asked at other repair shops in the past to be told there was nothing wrong. (the puddle of water/oil on the pavement was a good indicator one would think). Excellent service from beginning to end!
I have been taking my car to Crompton Brothers for 3 years and have yet to experience anything less than great service. I am always greeted with a smile by all the staff and Riaz has routinely gone above and beyond in explaining the work that needs to be done on my car. On two separate occasions, Riaz has prioritized the work for me so that I have been able to budget and get the urgent or safety issues dealt with first. I will always recommend Crompton Brothers to friends and family looking for a trusted mechanic.
Great service – great staff!!! You won’t be disappointed. They give detailed information and really fair pricing.
I came across Crompton Brothers on groupon. I researched them and read good reviews, so I decided to give them a try when I needed some work done on my car. I had become suspicious of my previous mechanic when they said my car required a certain part replaced, and they wanted to charge me $500 for it. I called around to a few shops, and it seemed like that price was double what everyone else was charging. I booked an appointment with Crompton Brothers and brought my car in to Riaz. They checked over my car and told me that the part my previous mechanic told me about didn’t need replacing at all. Riaz and his guys do great work and I feel confident that they are being honest with me. At a later date I took my car back to Riaz. A couple of weeks afterwards, I went to check my oil level when I was gassing up, and the sheath that the dipstick goes into came out entirely. My car started leaking oil as a result. It was the weekend so I left a message for Riaz. He called me back first thing on Monday and he made room for me to bring my car in as soon as I was able to. I drive an older car and I suspect that the dipstick sheath breaking after the service was just a coincidence. Regardless, Riaz had it fixed for me within a couple of hours and didn’t charge me anything. I plan to keep taking my car to these guys, they know how to treat customers.
Crompton Brothers you saved our butts. We have a vacation planned for tomorrow and they found a way to make things happen fast for our japanese campervan, They communicated well, and made sure we had a safe ride. We totally didn’t break the bank today, THANK YOU! Also: Snarf says hi, we are both animal lovers who appreciated the rescue work you’ve been involved with 🙂
Trust worthy mechanics. Fast and efficient service. Thanks Crompton Brothers Automotive.
I’ve been in to crompton brothers three times now and have been impressed with them every time. Very pleasant to deal with, and always taking you into the garage to see things for yourself. Work being done has been explained every step of the way, and recommended repairs are always very clear what is a safety concern, what can be put off for awhile, and which things just to keep an eye on. I’ve left happy every time, and will definitely keep coming back.
Crompton Brothers Automotive is the place to go for all your car needs. I am continually blown away by the dedication and exceptional service they provide for their clients. I have taken my car to Riaz for many years now, and know I can always rely on him to have my car fixed properly and back to me in a timely manner. If you are looking for a auto mechanic, whether it be regular maintenance or car repair, he is your guy. With a great team of knowledgeable and friendly staff, you can expect to have your car taken care of without the worry/hassle of a high pressure sales approach, that we find common in most other auto shops. I would highly recommend Riaz and the team at Crompton Automotive.
I walked into Crompton Brothers confused, sad, lost with a broken RV. I didnt know anything about recreational vehicles or auto repairs, so I was the prime target for being mislead and ripped off. NOT HERE….they were not only open, honest and talked me through the entire issue…they were very affordable, $200 less than another quote we had recieved. When I picked up my vehicle, they took at least half an hour to show me how to check the fluids, oils and regularly maintain the RV. A new skill! Thanks heaps guys – you rock!
I recently had a timing belt replaced on my 850 Volvo.They did a great job and I really liked the professional service and all aspects of the way they looked after me.I will certainly be back for whatever else comes up.Many thanks*****
I have taken my car to Crompton Bros twice now, and both times I was thoroughly impressed by Riaz and his team. Each time Riaz went out of his way to make sure I was taken care of. His team diagnosed the problems promptly, and kept me up to date with everything that needed to be done. I can’t recommend Crompton’s enough. They are honest and accommodating, and super friendly. Excellent customer service!
My long time auto mechanic of 20 years changed careers. So, I was searching for a replacement. Riaz and his team (Tammy, Fai, etc.) are very helpful with great and courteous service. Fai took me with him to test drive my car and determine what the problems are and what needs to be serviced. He even brought me into the service bays where my car was hoisted up and showed me what parts need to be replaced. They take a moment to explain in detail how certain parts function and why they need to be replaced. They do their best to accommodate you around your schedule and provide reasonable, competitive prices with a job well done and done right. My car runs like new again!
My sister recommended Cromptons to us in the 90’s. Haven’t failed us yet. That’s a lot of cars with lots of miles. Just dropped off the family Kia Rondo today. Found the problem and quickly fixed. They have handled all the kids cars for years. Heck I even got them working on my 1929 Ford hot rod last summer …and nobody touches that!! Good honest people
I want to give a big shout out to Tammy & Riaz I have been going to Crompton Bros for 5 years. Last month, Crompton mechanics installed & balanced 4 new tires. Two weeks ago, I noticed the passenger rear tire was low. My husband pumped the tire up & I was able to make it to their shop (had a big nail in it). Not only were they able to fix my tire well within the time they promised, I was not charged for the repair! I was advised, because I bought the tires & had them installed at Crompton (within the warranty time frame), It was within guarantee! This was within a doubt, one of the best visits I made to Crompton’s. Tammy in the service department is always pleasant, extremely knowledgable, appointment accomodating & she listen’s to my concerns regarding my vehicle. Thank you for everything that you do! Regards C Stewart
These guys ROCK and I will always recommend and go back!
I first got to know this place from a Groupon. Ever since, ive came back with my old 94 pontiac with little problems here and there and they helped out no problem. Ive gotten my radiator replaced due to a leak and once they replaced it, in 2 days there was another issue so I brought it back and they replaced it for me again with no charge. I appreciated their time and effort. The other day a fuse blew in my car for the horn, indoor lights and auto lock and it took them maybe 5 minutes to replace it without charging me and it made my day. These guys know what theyre doing and charge you the right price without ripping you off. I go back with my auto repairs because I trust them.
When my Jeep did not pass Air Care I should have brought it straight to Crompton. I spent time and money trying to do the repairs myself. Riaz fit me into their busy schedule right away and fixed the problem. Passed Air Care with the best results I ever had. Great service.
My first visit to Riaz at Crompton Bros. was by chance out of necessity with a punctured tire. Without waiting they assessed my situation and got me in the shop quickly to fix. I was impressed by the customer service and the focus on the client, doing only what is necessary and safe for the repair job at hand, and not attempting to upsell things that I “might” or don’t need. I have been back a number of times since, including my brakes today, and I am never disappointed. Again, fair pricing with quick (even last minute), honest, and personable service. You can’t go wrong servicing your vehicle here!
I went here after i was told it would be 700 buck to fix the brakes I ruined on my 82 honda civic. The mechanic messed around a bit and jerry rigged a solution that cost 300 including new brake pads, very happy with it and no further problems 2 years latter. About to bring in my new truck , Ill stooge’em out if its no good.
I chose Crompton Brothers because I needed an oil change and there was a Groupon that was really affordable for the package including a 30-point inspection. I have to say I am very impressed by the professionalism and courtesy of the staff here. Additionally, they are very frank, honest, and will not recommend anything they would not themselves purchase / perform. They didn’t charge me for some non-included fluid top-ups and also got and installed a filter I wanted at no extra labour charged. When they gave me the quote, I did a quick online search for the part and noticed that they were comparable to some of the e-warehouse prices. I will definitely be returning and highly recommending this place to my friends and family
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